SupportME247.com was designed to provide an online solution to help support our clients with multiple resources for help and guidance.  We are hopeful that this website will be a wealth of information for you to reduce the phone calls and wait times.  

When you sign up to use this website, you can submit support request tickets and they will be directed to the proper company and agent with expertise for your request.  All tickets are monitored by a human and are triaged as soon as they come in during business hours.  Otherwise, they are processed at 9:00am the following business day.

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WHAT IS THE COST FOR THIS?

100% FREE PLAN

PLAN INCLUDES:

  • Access to Support Center (New Ticket)
  • Response times vary depending upon our current work load.  We take care of our clients in order of priority

 

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BUDGET FRIENDLY PLAN

You can choose to pay $9.99 per month or you can pay annually and save 10%

PLAN INCLUDES:

  • Access to Support Center (New Ticket, Ticket Lookup)
  • Access to our Video Library for website assistance

Plan requires a twelve month agreement with auto pay enabled.

 

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STANDARD PLAN

You can choose to pay $19.99 per month or you can pay annually and save 10%

PLAN INCLUDES:

  • Access to Support Center (New Ticket, Ticket Lookup)
  • Access to our Knowledgebase
  • Access to our Video Library for website assistance & desktop support

Plan requires a six month agreement with auto pay enabled.

 

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ELITE FRIENDLY PLAN

You can choose to pay $29.99 per month or you can pay annually and save 15%

PLAN INCLUDES:

  • Access to Support Center (FULL)
  • Access to our Video Library (FULL)
  • Access to our Knowledgebase (FULL)
  • Email, Telephone, Remote, LIVE CHAT support Included

Plan requires a six month agreement with auto pay enabled.

 

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Sign up is really quite easy – Give us a call and we can set your account up for you within minutes.  Send us an emaill letting us know the plan you wish to use.  If you have an active support agreement, simply ask for your support code